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Electric Schedule of
Rules and Regulations

 

1.          Application for Service - Each prospective Customer desiring electric service may be required to sign Distributor's standard form of application for service or contract before service is supplied by the Distributor.

2.          Deposit - A deposit or suitable guarantee approximately equal to twice the highest monthly bill may be required of any Customer before temporary or permanent electric service is supplied.  The total deposit may be increased or decreased from time to time, as required by Distributor, to accurately reflect changes in Customer energy consumption patterns or Distributor rates.  Upon termination of service, the deposit may be applied by Distributor against unpaid bills of Customer, and if any balance remains after such application is made, said balance shall be refunded to Customer.

3.          Point of Delivery - The point of delivery is the point, as designated by Distributor, where current is to be delivered to Customer.  All wiring and equipment beyond this point of delivery shall be provided and maintained by Customer at no expense to Distributor unless otherwise agreed to by both parties.

4.   Customer’s Wiring Standards - All wiring of Customer must conform to Distributor's requirements and accepted modern standards, including the requirements of the National Electrical Safety Code and the National Electrical Code.

5.          Inspections - Distributor shall have the right, but shall not be obligated, to inspect any installation before electricity is introduced or at any later time, and reserves the right to reject any wiring or appliances not in accordance with Distributor's standards, but such inspection or failure to inspect or reject shall not render Distributor liable or responsible for any loss or damage resulting from defects in the installation, wiring, or appliances, or from violation of Distributor's rules, or from accidents which may occur upon Customer's premises.

6.          Underground Service Lines - Customers desiring underground primary or secondary/service facilities must bear the excess cost of underground facilities as compared to overhead facilities incidental thereto.  Specifications and terms for such construction will be furnished by Distributor upon request.

7.          Customer's Responsibility for Distributor's Property - All meters, service connections, and other equipment furnished by Distributor shall be, and remain, the property of Distributor.  Customer shall provide a space for and exercise proper care to protect the property of Distributor on its premises, and in the event of loss or damage to Distributor's property arising from neglect of Customer to care for same, the cost of the necessary repairs or replacements shall be paid by Customer.

8.          Right of Access - Distributor's identified employees shall have access to Customer's premises at all reasonable times for the purpose of reading meters, testing, repairing, removing, or exchanging any or all equipment belonging to Distributor.

9.          Billing - Bills will be rendered monthly and shall be paid at the office of Distributor or at other locations designated by Distributor.  Failure to receive bill will not release Customer from payment obligation. Should the due date of bill fall on a weekend, or a holiday observed by Distributor, the business day next following the due date will be held as a day of grace for delivery of payment.  Bills paid after due date specified on bill may be subject to additional charges.  Remittances received by mail after the due date will not be subject to such additional charges if the incoming envelope bears United States Postal Service date stamp of the due date or any date prior thereto.  Should bills not be paid by due date specified on bill, Distributor may, at any time after five (5) additional days, discontinue service without further notice.

10.      Discontinuance of Service by Distributor - Distributor may refuse to connect or may discontinue service for the violation of any of its Rules and Regulations, provisions of the Schedule of Rates and Charges, or Customer’s application or contract.  Distributor may discontinue service to Customer for the theft of current or the appearance of current theft on the premises of Customer.  The discontinuance of service by Distributor for any causes as stated in this rule does not release Customer from his obligation to Distributor for the payment of minimum bills as specified in Customer’s application or contract, Schedule of Rates and Charges, or other incurred indebtedness.

11.      Connection, Reconnection, and Disconnection Charges - Distributor may establish and collect standard charges to cover the reasonable cost, including administrative fees, of connecting, disconnecting or reconnecting service.  Higher charges may be established and collected when connections and reconnections are performed after normal office hours, or when special circumstances warrant.

12.      Termination of Contract by Customer - Customers who have fulfilled their contract terms and wish to discontinue service must give written notice to that effect, as specified in their contract.  Notice to discontinue service prior to expiration of contract term will not relieve Customer from any minimum or guaranteed payment specified under the terms of the contract or Schedule of Rates and Charges, or from any other incurred indebtedness.

13.      Service Charges for Temporary Service - Customers requiring electric service on a temporary basis may be required by Distributor to pay all costs for construction, connection, retirement and disconnection incidental to the supplying and removing of service.  This rule applies to circuses, carnivals, fairs, construction power, and other services requested of a temporary or short-term basis.

14.      Interruption of Service - Distributor will use reasonable diligence in supplying current, but shall not be liable for breach of contract in the event of, or for loss, injury, or damage to persons or property resulting from, interruptions in service, excessive or inadequate voltage, single-phasing or other service problems, whether or not caused by negligence.

15.      Shortage of Electricity - In the event of an emergency or other condition causing a shortage in the amount of electricity for Distributor to meet the demand on its system, Distributor may, by an allocation method deemed equitable by Distributor, fix the amount of electricity to be made available for use by Customer and/or may otherwise restrict the time during which Customer may make use of electricity and the uses which Customer may make of electricity.  If Customer fails to comply with such allocation or restriction, Distributor may take such remedial actions as it deems appropriate under the circumstances, including temporarily disconnecting electric service and/or charging additional amounts because of the excess use of electricity.  The provisions of the Section entitled Interruption of Service of this Schedule of Rules and Regulations are applicable to any such allocation or restriction.

16.      Voltage Fluctuations Caused By Customer - Electric service must not be used in such a manner as to cause unusual fluctuations or disturbances to Distributor's system.  Distributor may require Customer, at his own expense, to install suitable apparatus which will reasonably limit such fluctuations.

17.      Additional Load - The service connection, transformer, meter and equipment supplied by Distributor for each Customer has finite capacity, and no addition to the equipment or load connected thereto will be allowed except by consent of Distributor.  Failure to give notice of additions or changes in load, and to obtain Distributor's consent for same, shall render Customer liable for any damage to any of Distributor's lines or equipment caused by the additional or changed installation.

18.      Standby and Resale Service - All purchased electric service (other than emergency or standby service) used on the premises of Customer shall be supplied exclusively by Distributor, and Customer shall not, directly or indirectly, sell, sub-meter, sub-let, assign, or otherwise dispose of the electric service or any part thereof.

19.      Notice of Trouble - Customer shall notify Distributor immediately should the service be unsatisfactory for any reason, or should there be any defects, trouble or accidents affecting the supply of electricity.  Such notices, if verbal, should be confirmed in writing.

20.      Non-Standard Service - Customer shall pay the cost of any special installation necessary to meet his particular requirements for service at other than standard voltages, or for the supply of closer voltage regulation than required by standard practice.

21.      Meter Tests - Distributor will, at its own expense, make periodical tests and inspections of its meters in order to maintain a high standard of accuracy.  Distributor may make additional tests or inspections of its meters at the request of Customer.  If tests made at Customer's request show that the meter is accurate within two percent (2%) fast or slow, no adjustment will be made in Customer's bill, and Distributor's standard testing charge will be paid by Customer.  Should the test show meter to be in excess of two percent (2%) fast or slow, an appropriate adjustment shall be made in Customer's bill, and cost of making test shall be borne by Distributor.  If the cause of the inaccuracy can be established to have occurred on a date certain, said adjustment shall be retroactive to date certain; limited only by the TVA contract and/or applicable law.

22.      Relocation of Facilities - Distributor may, at the request of Customer, relocate or change existing Distributor-owned equipment if such change is deemed practical by Distributor.  Customer shall reimburse Distributor for such change at actual cost, including appropriate overheads.

23.      Scope - This Schedule of Rules and Regulations is a part of all contracts for receiving electric service from Distributor, and applies to all service received from Distributor, whether the service is based upon contract, agreement, signed application, or otherwise.  A copy of this schedule, together with a copy of Distributor's Schedule of Rates and Charges, shall be kept open to inspection at the offices of Distributor.

24.      Revisions - These Rules and Regulations may be revised, amended, supplemented, or otherwise changed from time to time, without notice.  Such changes, when effective, shall have the same force as the present Rules and Regulations.

25.      Conflict - In case of conflict between any provision of any rate schedule and the Schedule of Rules and Regulations, the rate schedule shall apply.


 

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